Email Compliance Policy
Email Compliance Policy (CAN-SPAM, GDPR, CASL)
Effective Date: July 7, 2025
Folderoo Operations, LLC (“Folderoo,” “we,” “us,” or “our”) is committed to maintaining compliance with all applicable email marketing and communication laws, including the CAN-SPAM Act (U.S.), GDPR (EU/UK), and CASL (Canada). This Email Compliance Policy outlines how we manage electronic communications with clients, prospects, and subscribers.
- Consent-Based Communication
We only send commercial emails to individuals or businesses who have:
- Opted in through our website, contact forms, lead magnets, or scheduling tools
- Inquired about or purchased services from us
- Been referred to us with consent
- Message Identification
All of our marketing and service-related emails:
- Clearly identify Folderoo Operations, LLC as the sender
- Include a clear subject line that reflects the content
- Provide valid reply-to information and sender contact
- Include our business address in the footer
- Unsubscribe Mechanism
Every marketing email includes a visible, functional unsubscribe link. Recipients can opt out of future emails at any time by clicking the link or contacting us at [email protected]. We honor unsubscribe requests within 10 business days.
- Service-Based Emails
Emails sent to active clients related to project updates, invoices, scheduling, or support are considered transactional and do not require an opt-in.
- Email Tools and Security
We use secure, trusted platforms to manage email marketing and transactional communication. These platforms may include Mailchimp, HubSpot, Google Workspace, or similar providers. Data is encrypted and access is restricted to authorized staff.
- Global Compliance
Our practices align with:
- CAN-SPAM Act (U.S.)
- General Data Protection Regulation (GDPR) (EU/UK)
- Canada’s Anti-Spam Legislation (CASL)
- Other applicable data communication laws based on user location
- Reporting Violations
If you believe you’ve received unsolicited or inappropriate communication from Folderoo, please contact us immediately at [email protected].
Contact Us
Folderoo Operations, LLC
155 Willowbrook Blvd, Wayne, NJ 07470
[email protected]
This Email Compliance Policy is part of our full legal suite. Please refer to our Privacy Policy and Terms & Conditions for more information about data collection and user rights.
